SmartLedger AI — Support

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Email Recommended

For bug reports, feature requests, or any questions:
nigege569@gmail.com

We typically reply within 1–2 business days.


Frequently Asked Questions

How does voice parsing work?

Tap the microphone button and describe your transaction (e.g. "Lunch, $12"). The app uploads your recording to our server, which uses an AI model to extract the amount, title, and category, then returns the result to you for confirmation.

Is my audio stored permanently?

No. Audio is deleted from our servers once parsing succeeds. See our Privacy Policy for full details.

How do I delete my local data?

Go to Settings → Data Management inside the app and tap "Clear All Data."

The app isn't recognizing my voice correctly. What should I do?

  • Speak clearly and close to the microphone.
  • Mention the amount explicitly (e.g. "fifty dollars" or "$50").
  • Make sure you have a stable internet connection during recording.
  • If the problem persists, email us with a description of what you said.

How do I report a bug?

Email nigege569@gmail.com with:

  • Your iOS version and device model
  • App version (visible in Settings)
  • Steps to reproduce the issue

SmartLedger AI · Privacy Policy

SmartLedger AI — 支持与帮助

遇到问题?随时联系我们。

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邮件 推荐

Bug 反馈、功能建议或任何疑问,请发送邮件至:
nigege569@gmail.com

我们通常在 1–2 个工作日内回复。


常见问题

语音解析是怎么工作的?

点击麦克风按钮,用语音描述你的记账内容(例如"午饭花了 50 块")。App 会将录音上传到服务器,由 AI 模型提取金额、标题和分类,再返回给你确认。

我的录音会被永久保存吗?

不会。解析成功后,录音会从服务器删除。详情请查看 隐私政策

如何删除本地数据?

在 App 内进入 设置 → 数据管理,点击"清除全部数据"即可。

语音识别不准确怎么办?

  • 靠近麦克风,清晰地说出金额和内容。
  • 明确说出金额数字,例如"五十元"或"50块"。
  • 录音时确保网络连接稳定。
  • 如果问题持续,请发邮件告诉我们你说了什么内容。

如何反馈 Bug?

请发送邮件至 nigege569@gmail.com,并附上:

  • iOS 版本和设备型号
  • App 版本号(在设置页可查看)
  • 复现步骤

SmartLedger AI · 隐私政策